Privacy Policy
Your privacy matters to us. Learn how we protect and handle your data with transparency and care.
📅 Effective Date: February 3, 2026
At WMD (We Make a Difference), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
🔍 1. Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, CNIC (for volunteers)
- Donation Information: Payment details processed securely through our payment partners
- Volunteer Applications: Skills, availability, experience, and preferences
- Website Usage: IP address, browser type, pages visited, and interaction data
🎯 2. How We Use Your Information
We use the information we collect to:
- Process donations and issue tax receipts
- Manage volunteer applications and assignments
- Send updates about our programs and impact
- Respond to case submissions and support requests
- Improve our website and services
- Comply with legal obligations
🔒 3. Data Security
We implement industry-standard security measures to protect your personal information. All sensitive data is encrypted during transmission and storage. Payment information is processed through PCI-compliant payment gateways.
🤝 4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment processors for donation transactions
- Government authorities when required by law
- Service providers who assist in our operations (under strict confidentiality agreements)
✅ 5. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Withdraw consent for data processing
🍪 6. Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
👶 7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.
📦 8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
🔄 9. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
📞 10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: info@wmd.org.pk
📱 Phone: +92 314 5084993
📍 Address: WMD (We Make a Difference), Pakistan
💙 WMD is committed to transparency and accountability in all our operations, including how we handle your personal information.